Newman Students' Union
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  • Home
  • Have Your Say
    • AGM
    • Complaints
    • NSU Think Tank
      • Voting results
      • Vote on ideas
    • Student Forum
    • You're Great
  • What's On
    • Newman Talks Podcast
  • About us!
    • Leadership
      • Elections
        • Vote
        • Nominate A Mate
        • Meet the Candidates
          • President Candidates
          • Vice-President Candidates
        • Question Time
        • Elections Timeline
        • Elections Resources
        • Election Results
      • Executive Committee
        • President
        • Vice President
        • Academic Reps Officer
        • Equality & Campaigns Officer
        • Events & Activities Officer
        • RaG & Community Officer
        • Societies Officer
        • Sports & Health Officer
      • Student Charter
      • Trustees
      • Union Staff
        • General Manager
        • Inclusions and Communities Coordinator
        • Employability and Voice Coordinator
        • Union Administrator
    • Constitution and Bye Laws
    • Data
    • Impact Report
    • Officer Training
    • Policies
    • Quality Marks
    • Strategic Plan
    • Time to Change Pledge
    • Vacancies
      • Student Trustee Vacancy
      • Communications Assistant
      • Opportunities Assistant
      • Voice Assistant
    • 2015-2019 Development
  • Academic
    • Academic Reps
      • Course Reps
        • Becoming a Course Rep
        • Review your Rep
      • StARs
        • Arts & Humanities StARs
        • Social Science, Sport & Business
        • Initial Teacher Education StARs
        • Education, MPP and EC StARs
      • SSCCs
    • One City
    • Placement Information
    • Student Voice Report
    • What is TEF?
  • Advice
    • Advice Resource Hub
  • Employability
    • Leadership & Development Programme
      • Pathways
      • External Partners
      • External Partner Opportunities
      • Opportunities List
    • Next Steps
    • Virtual Volunteering
    • Zoom:In Sessions
  • Inclusion Projects
    • BME Experience Panel
    • Campus Accessibility Report
    • Covid Teaching Champions
    • Emergency Accommodation
    • Mature Student Experience Panel
  • Societies
    • Book Club
    • Christian Union
    • Gaming
    • History
    • LGBTQ+
    • MathSoc
    • Media Society
    • NIS
    • Adopt a Soc
      • Anime and Manga
      • Creative Well-being society
      • Cheerleading
      • Debating
      • Helping Hands
      • Paranewman
      • Psychology and Counselling Society
      • MaDSoc
    • Start a Society
    • Society Resources
  • Support
  • Advertise With Us!
  • Blogs
  • Store
    • BCFC Tickets
    • Merchandise
    • NUS Extra Card
    • Tickets
    • Virgin Media
  • Coronavirus
    • Care Package
NEWMAN STUDENTS' UNION

GENNERS LANE
BARTLEY GREEN
BIRMINGHAM
B32 3NT

​0121 483 2225

Complaints to Newman Students' Union

Submitting a Complaint about a Student or Student Group (Society)

NSU have adopted a new "Code of Conduct for Members". It determines what is expected of its members (students) and what complaints will be considered. It also sets out when a complaint should be taken to the University, and what powers that the Students' Union has in terms of sanctions should a complaint be upheld.

NSU encourages students to read the Code of Conduct BEFORE submitting any complaints which can be downloaded below.
​You can also download and read BYE LAW F: Complaint about a Member of NSU:
NSU Code of Conduct for Members (Students)
File Size: 492 kb
File Type: pdf
Download File

Bye Law F: Complaint about a Member of NSU
File Size: 18 kb
File Type: docx
Download File


Submitting a Complaint about NSU (Organisation, Staff and Officers)

This NSU complaints procedure is for complaints against NSU as an organisation, or a member of the team (staff or Officers) by its members, the University, external agencies and members of the public.

All complaints made to Newman Students' Union should be clear on:
1. Why a complaint has been made;
2. If it has been resolved informally first, and if not, why; and
3. How you would like your complaint resolved.


Without a clear view on resolution, we will be unable to help you with you complaint. We also encourage complainants to submit as much evidence as possible using the form below. Please note that you can only upload ONE document, so please put all evidence onto one PDF.

To submit a complaint, please complete the form below. This form is submitted to the General Manager and President who will handle the case. We aim to formally reply within 10 working days., however, due to the size of the organisation, this may take a little longer depending on staff availability and annual leave.

The complaints process can be found in Bye Law G which can be downloaded below:
Procedure for Complaints against NSU
File Size: 16 kb
File Type: docx
Download File


Democratic Processes

There is a separate democratic process for the removal of Elected Officers (Executive Committee Members) and elected Society Officials (Society Committee Members). These are called a "Vote of No Confidence".

A Vote of No Confidence should not be taken lightly, and should only be considered if you truly believe that the person can no longer fulfil their role. If you would like to discuss this option further, please speak to a member of the Union staff team.
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  • Home
  • Have Your Say
    • AGM
    • Complaints
    • NSU Think Tank
      • Voting results
      • Vote on ideas
    • Student Forum
    • You're Great
  • What's On
    • Newman Talks Podcast
  • About us!
    • Leadership
      • Elections
        • Vote
        • Nominate A Mate
        • Meet the Candidates
          • President Candidates
          • Vice-President Candidates
        • Question Time
        • Elections Timeline
        • Elections Resources
        • Election Results
      • Executive Committee
        • President
        • Vice President
        • Academic Reps Officer
        • Equality & Campaigns Officer
        • Events & Activities Officer
        • RaG & Community Officer
        • Societies Officer
        • Sports & Health Officer
      • Student Charter
      • Trustees
      • Union Staff
        • General Manager
        • Inclusions and Communities Coordinator
        • Employability and Voice Coordinator
        • Union Administrator
    • Constitution and Bye Laws
    • Data
    • Impact Report
    • Officer Training
    • Policies
    • Quality Marks
    • Strategic Plan
    • Time to Change Pledge
    • Vacancies
      • Student Trustee Vacancy
      • Communications Assistant
      • Opportunities Assistant
      • Voice Assistant
    • 2015-2019 Development
  • Academic
    • Academic Reps
      • Course Reps
        • Becoming a Course Rep
        • Review your Rep
      • StARs
        • Arts & Humanities StARs
        • Social Science, Sport & Business
        • Initial Teacher Education StARs
        • Education, MPP and EC StARs
      • SSCCs
    • One City
    • Placement Information
    • Student Voice Report
    • What is TEF?
  • Advice
    • Advice Resource Hub
  • Employability
    • Leadership & Development Programme
      • Pathways
      • External Partners
      • External Partner Opportunities
      • Opportunities List
    • Next Steps
    • Virtual Volunteering
    • Zoom:In Sessions
  • Inclusion Projects
    • BME Experience Panel
    • Campus Accessibility Report
    • Covid Teaching Champions
    • Emergency Accommodation
    • Mature Student Experience Panel
  • Societies
    • Book Club
    • Christian Union
    • Gaming
    • History
    • LGBTQ+
    • MathSoc
    • Media Society
    • NIS
    • Adopt a Soc
      • Anime and Manga
      • Creative Well-being society
      • Cheerleading
      • Debating
      • Helping Hands
      • Paranewman
      • Psychology and Counselling Society
      • MaDSoc
    • Start a Society
    • Society Resources
  • Support
  • Advertise With Us!
  • Blogs
  • Store
    • BCFC Tickets
    • Merchandise
    • NUS Extra Card
    • Tickets
    • Virgin Media
  • Coronavirus
    • Care Package